Qualifications | Lindbergh Parc Senior Apartments in Fort Worth, Texas

TENANT SELECTION PLAN

Lindbergh Parc Senior Apartments and United Apartment Group (UAG) are fully committed to upholding the principles of fair housing as mandated by federal, state, and local laws. We conduct a thorough and uniform screening process for all applicants, ensuring compliance with the state and Federal Fair Housing Acts, antidiscrimination laws, the Federal Fair Credit Reporting Act, program guidelines, and department regulations. We also consider and accommodate reasonable requests to facilitate the application process. Our fundamental policy is to make our apartments available for rent to the public without any form of discrimination, including but not limited to race, color, national origin, religion, sex, familial status, handicap, or any other classification protected by state or local laws. We strictly adhere to the maximum rent and income limits established by the Texas Department of Housing and Community Affairs (TDHCA).

As per the Fair Housing amendments, all applicants and co-applicants must be 18 years of age or older, unless they are protected by familial status. To apply, each adult member of the household must complete a Rental Application and submit the required application fee. We may seek third-party written verification to validate household claims.

UAG operates with a clear and comprehensive approach to applicant qualification, adhering to both federal and state fair housing and antidiscrimination laws. Our rental criteria are consistently applied, including assessments of rental history, credit, and criminal records, and these evaluations are conducted in accordance with the state and Federal Fair Housing Acts, program guidelines, and department regulations. We ensure that these criteria are reasonably related to program eligibility and an applicant's ability to fulfill lease obligations.

UAG has established specific criteria that applicants must meet to qualify for housing in our community. It is important to note that these criteria are subject to change, and they do not serve as a guarantee or representation that all current residents and occupants in our community met these criteria. Some residents and occupants may have been residing here prior to the implementation of these requirements. Additionally, our ability to verify compliance with these requirements is limited to the information we receive from various applicant reporting services.

In accordance with the Violence Against Women Reauthorization Act (VAWA) of 2013, we affirm that our property will not deny admission, lease renewal, or evict applicants or residents based on their status as victims of domestic violence, dating violence, sexual assault, or stalking.

If this Development operates under the HOME Program, we commit to providing written notification to any rejected applicant, outlining the grounds for rejection within thirty (30) days, and maintaining a written waiting list and selecting tenants from the waiting list in chronological order, to the extent practicable.

Application Assistance

Applications can be submitted through online channels, in person, or via regular mail. For any additional inquiries, including the option to fax or email, kindly consult the contact information provided above. Applicants with disabilities who require reasonable accommodation to facilitate the application process are encouraged to contact the Community Manager either by phone or through a written letter.

Las personas con discapacidad, o que hablan español y que requieren de un intérprete, que deseen solicitar un alojamiento razonable para completar el proceso de solicitud deberán comunicarse con el administrador de la comunidad.

Hearing impaired individuals may call 711 to be connected to services to assist in contacting the property.

Electronic Payments

UAG requires all payments to be made electronically. You can submit payments through our resident portal or via eMoney order at approved service locations. Online rent payments are simple and secure, allowing you to pay rent and other charges with ease. Additionally, you can set up recurring payments for added convenience. For those without bank accounts or credit cards, eMoney orders provide a secure, convenient, and cost-effective payment option.

Application Fees and Deposits

The application fees for our community are $21.65 for the first applicant and $16.15 for any additional applicants. Security deposits start at $150 and can increase up to one month's rent based on your screening results (i.e., rental and credit history). It is important to know that these deposits are fully refundable in accordance with the terms and guidelines outlined in the lease contract.

Eligibility Requirements

To be considered for residency, each applicant is required to provide third-party verification for the information in the following categories. Failure to meet the eligibility requirements in any of these categories may result in the rejection of the application:

Household Composition:

The first or primary applicant listed on the application will be considered as the head of the household. If only one person is applying, that individual will serve as the head of the household. The co-head, if applicable, is defined as the second applicant listed on the application.

Income:

We welcome Section 8 applicants. For affordable housing units, household income must fall within the maximum allowable income range as specified by HUD or other applicable guidelines. The maximum allowable income per household is determined based on the number of occupants and is subject to these guidelines.

Occupancy Standard:

In accordance with 10 TAC §10.802(b)(4), this property allows a minimum of two (2) persons per bedroom plus one (1) additional person per unit. The maximum occupancy standards by unit type are set forth in the Maximum Occupancy table below. Minor children joining the household during the lease term will not cause the household to be in violation of the occupancy policy or the lease.

Children who are 6 years of age or younger are not included in the count of occupants.

Income Limits

Income Rent Limits

Household Size

50% Income Limits

60% Income Limits

1 Person

$35,250

$42,300

2 Persons

$40,250

$48,300

3 Persons

$45,300

$54,360

4 Persons

$50,300

$60,360

5 Persons

$54,350

$65,220

6 Persons

$58,350

$70,020

7 Persons

$62,400

$74,880

8 Persons

$66,400

$79,680

Maximum Occupancy & Rent Limits

Maximum Occupancy & Rent Limits

Floorplan

Maximum Occupancy

50% Rent Limits

60% Rent Limits

Efficiency

3 occupants

$881

$1057

One Bedroom

3 occupants

$943

$1,132

Two Bedroom

5 occupants

$1,132

$1,359

Three Bedroom

7 occupants

$1,308

$1,569

Income / Employment History / Asset Verifications

To ensure application approval, all applicants are required to provide proof of income and assets. We accept various forms of verification, including but not limited to:

  • Four consecutive paycheck stubs for each applicant
  • A job offer with salary details on company letterhead, including contact information
  • The most recent tax return or W-2
  • Consecutive or the most recent six months of bank statements
  • Child support or alimony documentation when mandated by a court
  • Documentation of grants, pensions, or trust funds
  • Verification of GI benefits, disability income, or social security payments

If any source of income or assets cannot be substantially documented, we will obtain third-party verifications to complete the verification process.

Social Security Requirement

All applicants, as applicable, are required to disclose their social security numbers (SSNs) for all family members. Additionally, foreign nationals or non-U.S. citizens may be asked to complete a supplemental rental application designed for non-U.S. citizens. This supplementary application may necessitate the submission of valid and current USCIS (U.S. Citizenship and Immigration Services) documentation, as well as a photo ID. Acceptable forms of photo ID include a passport, driver's license, U.S. identification card, or an identification card from the applicant's home country.

Student Status

Full-time student households that meet the income eligibility criteria must fulfill and provide documentation for one or more of the following conditions to be considered eligible residents:

  • The adult member of the household is married or is entitled to file a joint tax return
  • The household consists of a single parent(s) and their child(ren), and both the parents and the children are not dependent on another individual
  • At least one member of the household received assistance under Title IV of the Social Security Act, such as AFDC or TANF assistance
  • At least one member of the household is currently enrolled in a job training program and receiving assistance under the Workforce Investment Act or a similar federal, state, or local program
  • The household members have been previously in the foster care system

Applicant Screening

Our applicant screening process is designed to assess whether an applicant will be capable of meeting the fundamental obligations of tenancy as outlined in the lease agreement and our community policies. Applicants who do not meet the prescribed criteria may re-apply after 6 months from the date the original application paperwork was completed and signed. It is important to note that live-in aides, if applicable, are also subject to the same criminal criteria as the primary applicant.

Identity Verification and Privacy Policy

All applicants and guarantors who are 18 years of age or older are required to present valid government-issued photo identification.

Our privacy policy is as follows: The Property is committed to protecting individuals' privacy rights in accordance with the Federal Privacy Act of 1974. We ensure the safeguarding of individuals' records is maintained by the Property.

As a result, neither the property nor its agents will disclose any personal information from its records to any person or agency without the written consent of the individual whose information is being requested. This Privacy Policy does not restrict the property's ability to collect information necessary for determining eligibility, calculating rent, or assessing an applicant's suitability for tenancy. In compliance with the intent of Section 504 of the Rehabilitation Act of 1973, any information gathered regarding handicaps or disabilities will be handled in a confidential manner.

Credit History / Criminal History

All applicants are required to have established retail credit that is in good standing. If an applicant lacks established credit or has a negative credit history, it may necessitate additional deposit requirements or other specified conditions for eligibility assessment. Our review process considers various financial factors, including but not limited to:

  • FICO score
  • Check writing history
  • History of evictions
  • Judgments on record
  • Bankruptcy history

Negative credit history includes, but is not limited to, the following:

  • Past due accounts
  • Judgments
  • Liens
  • Write-offs
  • Outstanding balances with a rental community or mortgage company (regardless of the date)
  • Unresolved bankruptcy (regardless of the date)

A criminal background check will be conducted for each applicant who is 18 years of age or older. Our policy is to assess applicants who meet all other rental criteria. However, it is important to note that applicants with felony convictions or serious misdemeanor convictions related to crimes against persons or property, drugs, assaults, weapons, or crimes of a sexual nature may result in the denial of the application (See Appendix 1: Criminal Classifications).

The review process may require the applicant to complete additional paperwork for further examination of the specific crime in question. Our screening process provides conditional approvals that take into consideration the type of criminal conduct, the age of the conviction, and the individual's history following the conviction.

Provisional Approval Screening is available for properties conducting out of network screening (OON) for criminal searches. This type of screening allows applicants to move in, on a contingency basis, while the OON results are still pending. If criminal records for any applicant are returned that are deemed declinable under our statement of rental policy, we may reject your application, retain all fees and deposits as liquidated damages for our time and expense, and terminate your right of occupancy. An additional cost will be associated with out-of-network screening, which will be charged to the applicant.

Credit and criminal screenings are carried out by RealPage. An application with a credit score of less than 400 will typically result in denial. However, for applicants with conditional screening results, additional reviews and approvals may be necessary (See Appendix 2: Scoring Model Recap). These reviews will be conducted by the community supervisor and may be subject to overrides based on individual circumstances, past histories, or instances where social security numbers are not available.

Rental / Mortgage History

All applicants aged 18 and older, who are mentally competent, are required to sign a lease agreement for a minimum term of one (1) year. Additionally, they must possess satisfactory and verifiable rental history, consisting of at least six months of such history. If an applicant lacks prior rental history, we can accept a deposit equivalent to one month's rent, provided that all other eligibility criteria have been met.

It is essential to note that an eviction or foreclosure history could be grounds for denial of the application and the forfeiture of any fees paid.

Applicants with less than six months of rental history or those who are first-time renters may be required to provide an additional deposit or adhere to other specified conditions.

Satisfactory rental or mortgage payment history is evaluated based on the following criteria:

  • Fulfillment of the lease term
  • No lease violations
  • Residence left in a satisfactory condition
  • Proper notice to vacate given

Pet Policy

If pets are allowed in the community, a pet agreement must be completed and filed with our management office before bringing a pet into the apartment. This agreement outlines the responsibilities and expectations related to pet ownership within our community. The following canine breeds are not accepted: Pit Bulls, Rottweilers, Dobermans, German Shepherds, Huskies, Malamutes, Akitas, Wolf-Hybrids, St. Bernards, Great Danes, Chows, Bull Mastiffs, and Standard Poodles. However, if you have proper documentation in advance that your pet is a service animal and have requested reasonable accommodation, exceptions may be considered. We allow a maximum of two pets per apartment. If you have more than one pet, additional fees and deposits will apply.

Please consult our management office to verify if pets are allowed and if so to confirm the specific fees, deposits, and/or rent associated with the pet policy, including having multiple pets.

Service animals that assist persons with disabilities are classified as auxiliary aides and are therefore exempt from the Pet Policy, the refundable pet deposit, and any weight or size limitations. However, they must adhere to Rules A, F, and H.

Additionally, owners of service animals are required to complete the Registration Form and the Alternate Responsible Party Agreement for our property records.

Utilities

All residents will be responsible for their electricity, water, and sewer. Trash will be paid for by the owner. Proof of utility account numbers and transfer must be provided to management prior to lease signing. Utilities applicable as stipulated in the lease contract.

Waiting List and Apartment Transfers

Our leasing process operates on a first-come, first-serve basis. Both applicants and current residents are organized on a waiting list, prioritized by apartment home size and income designation preferences. If the waitlist status is closed, this information will be posted in the management office.

Waitlist Closing and Reopening: The waiting list will be closed when there are 20 or more applicants per unit size on the list, or when the anticipated wait time exceeds twelve (12) months. The waiting list will reopen when there are fewer than 20 applicants per unit size on the list, or when the anticipated wait time falls below twelve (12) months. Notice of the opening or closing of the waiting list will be published to local Housing Authorities, posted in the leasing office, and posted on the property website. Updates will be made as regulations or property circumstances change.

Applicants must complete a rental application, supplemental rental application, and pay the required application fees. Management will conduct screenings for criminal history and credit. Depending on the move-in date, these forms and fees may need to be completed again before move-in.

Applicants in need of an accessible unit will be given priority when one becomes available and will move to the top of the waitlist.

After determining the unit size and income limit, management will place the applicant on the appropriate waiting list based on the date their application was received. When an available unit matches the applicant's criteria and reaches the top of the waitlist, management will contact the applicant via the contact information provided.

If there is no response from the applicant within 5 business days, management will make a second attempt to contact them. If the applicant is not reached on the second attempt and no response is received within 1 business day, the next person on the waiting list will be contacted. If an applicant declines three apartments that meet their criteria, management reserves the right to remove them from the waiting list.

If the applicant is interested in the available apartment, they must visit the office and complete the remaining application paperwork within 2 business days. Management will conduct criminal and credit screenings (if the previous screening is older than 120 days) and verify income and assets. Applicants should bring all requested documentation during their scheduled appointment.

Residents wishing to be placed on the waiting list for a lower income designation will be treated the same way as other individuals on the waiting list. However, current residents may be given priority over applicants, at management's discretion.

Household Unit Transfers

For HTC (Housing Tax Credit), Exchange, and TCAP (Tax Credit Assistance Program) Projects, the rules regarding resident transfers are as follows:

100% Low-Income Multiple Building Projects: Households in such projects may transfer to any unit within the same project while retaining their program designation. The household is not required to be and should not be recertified at the time of the transfer. The original move-in date remains the date when the household was initially designated under the program.

Each Building Is Its Own Project (100% Low-Income and Mixed-Income Projects): To maintain their low-income status upon transfer, a household must be certified and have an annual income at the time of transfer that is less than the income limit established by the minimum set-aside selected by the owner.

Mixed-Income Multiple Building Projects: In mixed-income projects, low-income households can maintain their program designation when transferring to any unit within the same multiple building project. To be eligible for this transfer, at the last annual certification, the household's income must have been less than 140 percent of the area median income level specified by the minimum set-aside.

Residents who wish to transfer to another unit within the same building can do so while retaining their program designation. There is no need for the household to undergo recertification at the time of transfer, and the original move-in date remains unchanged, reflecting the date when the household was initially designated under the program.

For developments falling under Bond, HTF (Housing Trust Fund), HOME, and NSP (Neighborhood Stabilization Program): Households have the option to transfer to any unit within the same development. No certification is required at the time of transfer. If the development is mandated to conduct annual income recertifications, these recertifications must be completed on the anniversary date when the household originally moved into the development. In the case of HOME Developments, income certification is required every sixth (6th) year anniversary of the HOME contract. If the development is layered with Housing Tax Credits, the transfer guidelines described above must be followed.

Household Transfers in the Same Building for All Programs: Household transfers within the same building are subject to the following criteria for all programs: A household may transfer to a new unit within the same building (for the HTC program as defined by IRS Notice 88-91), and the unit designations will be swapped.

For residents to transfer to another apartment within the community, they must meet one of the following criteria:

  • Have experienced a change in household composition
  • Have experienced a permanent change in income
  • Require reasonable accommodation for a disability
  • Request a transfer due to initiating VAWA (Violence Against Women Act) guidelines

Additionally, all transfers must adhere to the following guidelines:

  • Residents must have completed at least one lease term (of one full year) in their current apartment. (This requirement does not apply to transfers requested for reasonable accommodation for a disability or VAWA guidelines.)
  • A $400 non-refundable transfer fee is required for transfers, except for those requested for reasonable accommodation for a disability or under VAWA guidelines

If a resident meets one of the qualifying criteria, which must be verified, and is eligible for the new apartment, they can initiate a transfer by paying a non-refundable $400 transfer fee. These transfer requests will be placed on the waiting list in the order they are received. It is important to note that residents on the waiting list for transfers do not receive priority over applicants on the general waiting list.

If a household on the transfer list declines an appropriate unit when it becomes available, they will be moved to the bottom of the transfer list. The only exceptions to the waiting list order are transfers required for accessible units or under VAWA accommodations.

The following must be met to qualify for a transfer:

  • All transfer requests must be approved by management
  • Transfers solely for the convenience of a resident are not authorized until the end of their lease term
  • Outstanding charges must be paid in full before a transfer is approved
  • Approval for transfers will be based on previous rental history, payment history, and lease violations. Residents with three delinquent payments and/or three lease violations may not be eligible for a transfer

Implementation of the Violence Against Women Act

The primary objectives of the Violence Against Women Act (VAWA) are twofold: to reduce violence against women and to enhance the safety and confidentiality of women who are victims of abuse. VAWA provides essential legal protections to victims of domestic violence, dating violence, or stalking. These protections explicitly prevent Owner/Agents from taking actions such as rejecting applicants, initiating evictions, or terminating assistance for individuals who are beneficiaries of a tax credit (LIHTC) program when the grounds for such actions are linked to instances of domestic violence or stalking.

To ensure that applicants and existing tenants are informed of their rights under VAWA, the following documents must be provided to each individual at the time they receive notification of the acceptance or rejection of their application:

  • Form HUD-5382, Certification of Domestic Violence, Dating Violence, Sexual Assault, or Stalking and Alternative Documentation
  • Form HUD-5380, Notice of Occupancy Rights under the Violence Against Women Act

Reasonable Accommodations

If a current resident or applicant requires a reasonable accommodation for their unit or direct path access, they should submit their request in writing to the management office for review. Other methods of request, such as verbal in-person requests, email requests, or phone requests, will also be accepted as reasonable accommodation if requested by the applicant or resident. In such cases, you will receive a notification within 10 days of the decision regarding your request. If your request is denied, you have the option to request further review by upper management. A decision will be reached, and you will be notified within 10 days of that decision.

The Property is committed to identifying and eliminating situations or procedures that create barriers to equal housing opportunity for all. In accordance with Section 504, the Property will make reasonable accommodations for individuals with handicaps or disabilities, whether they are applicants or residents. This accommodation may include adjustments to how policies, procedures, or services are administered. However, it is important to note that in providing reasonable accommodations or performing structural modifications for otherwise qualified individuals with disabilities, the Property is not obligated to:

  • Make structural alterations that require the removal or alteration of load-bearing structures
  • Provide support services that are not already part of its housing programs
  • Take any action that would fundamentally alter the nature of the program or service
  • Take any action that would result in an undue financial and administrative burden on the Property, including situations of structural impracticality as defined in the Uniform Federal Accessibility Standards (UFAS)

Rejection / Denied Application Procedure

We use a third-party screening service, LeasingDesk (operated by RealPage), to evaluate each applicant. Screening criteria will be applied in a manner consistent with all applicable laws, including the Texas and Federal Fair Housing Acts, the Federal Fair Credit Reporting Act, program guidelines, and TDHCA's rules. When an applicant's application is rejected, a written denial notice will be promptly sent to the applicant within 7 days of the determination, notifying them of the rejection and providing the reason(s) for the rejection.

Third-Party Vendor Contact Information: If a third-party vendor or screening service was used in making the denial decision, the denial notice will include the name and contact information for that third-party vendor so the applicant may dispute or request information directly from the vendor. The current third-party screening vendor used by this property is:

  • RealPage / LeasingDesk
    2201 Lakeside Boulevard, Richardson, TX 75082
    Phone: (877) 325-7243
    Email: Consumer.dispute@realpage.com

If you believe that any of the information from LeasingDesk / RealPage is inaccurate, you may request an investigation of such information by emailing Consumer.dispute@realpage.com or by contacting RealPage directly at the address and phone number listed above.

In the denial letter, the applicant will be informed that they have a period of 7 days from the date of the letter to request a review of the rejection. Additionally, the applicant may request a meeting with the management of the community to appeal the rejection. The community supervisor will conduct a review of the application and the decision to reject the applicant. To the extent possible, this review will be completed within 5 business days of the applicant's request for review. Following the review, the applicant will receive a written final determination within five business days.

Annual Recertification Policy

As this community participates in an Affordable Housing or another assisted program, you will be required to undergo an annual certification process to confirm the accuracy of the income information you have provided. This information is crucial in determining your ongoing eligibility under the program. You agree to furnish any necessary supporting documentation upon request. Failure to complete your Annual Recertification will be deemed a violation of the lease agreement. Residents who have not completed the recertification process 30 days prior to the annual expiration date will receive a 30-day notice to vacate for non-compliance. No exceptions will be made to this policy.

Non-Renewal and / or Termination Notices

Any notice of non-renewal or termination sent to a resident household will be issued only for "just cause" and will include a clear and specific reason for the termination or non-renewal. The delivery of such notification will adhere to the requirements outlined in the applicable program rules. Additionally, the notice will contain essential information regarding the resident's rights under the Violence Against Women Reauthorization Act (VAWA) and how an individual with a disability can request reasonable accommodations related to the notice.

Appeal Process for Non-Renewal / Termination

Residents who receive a notice of non-renewal or termination have the right to appeal the decision. The appeal process is as follows:

  1. Initial Request for Appeal: The head of household must submit a written request for an appeal to the property manager within ten (10) days of the date of the non-renewal or termination notice. The written request must include the basis for the appeal and any supporting documentation.
  2. Property Manager Review: Once the appeal request is received, the property manager will meet with the resident within ten (10) days to discuss the non-renewal or termination decision. The purpose of this meeting is to provide the resident an opportunity to cure the deficiency that caused the non-renewal or termination, where curable. The property manager will issue a written decision within ten (10) days following the meeting.
  3. Supervisory / Regional Manager Review: If the resident is not satisfied with the property manager's decision, they may request a final review by the Regional Manager. The resident may obtain the Regional Manager's contact information from the property manager. The request for Regional Manager review must be submitted in writing within ten (10) days of the property manager's decision. The Regional Manager will review the case and issue a final written determination within ten (10) days of receipt of the request. This decision constitutes the final administrative determination by UAG.
  4. Reasonable Accommodation: Residents who require a reasonable accommodation related to the appeal process should contact the property manager. Accommodations may include alternative methods of submitting an appeal, extended time frames where appropriate, and accessible meeting locations.

If, during the appeal process, the household is unable to cure the deficiency causing the violation of the lease or community policies, the non-renewal or termination decision will stand. All non-renewals and terminations will follow all applicable Texas and Federal landlord-tenant laws, the Texas and Federal Fair Housing Acts, the Federal Fair Credit Reporting Act, program guidelines, and the Texas Administrative Code, Chapter 10, Subchapter F.

Equal Housing Opportunity

At United Apartment Group, we are committed to providing equal housing opportunities to all individuals. We conduct our business in accordance with the Federal Fair Housing Laws, including Title VIII of the Civil Rights Act of 1968, as amended by the Fair Housing Community Development Act of 1974. Our commitment to equal housing opportunities means that all individuals, regardless of their protected characteristics, have an equal chance to apply for secure housing in our community. We treat all applicants and residents fairly and with respect throughout the application process and residency.

Appendix 1: UAG Criminal Classifications

The following classifications outline how UAG evaluates criminal history during the applicant screening process. Each category is grouped by tier (High or Low severity) and conviction type (Felony, Misdemeanor, or Not Provided). The "Score" column indicates whether the result is Auto Fail or Conditional review, and the "Years" column shows the look-back period applied ("All" means no time limit).